Turning conflict from a stumbling block to a building block
How to lead tough discussions with lasting results.
Have you ever had to deliver bad news? How about when the Difficult Discussion you have to have is with your boss or management? There is nothing that turns your stomach more than having to "confront" someone.
Is there a way to do it that FITS YOU, maintains your character and integrity and gets the results you want WITHOUT getting people upset? Absolutely.
Handling Difficult Discussions does not have to be synonymous with battle. So many people view Difficult Discussions as a time you need to be really persuasive and you need to have your battle armor on so you are protected. Most programs then teach you how to be proactive in starting the fight on YOUR TURF.
We don’t believe it needs to be a fight at all. Matter-of-fact, we will share with you the top reasons that it TURNS in to a fight and how to avoid it. You will learn how to create a SAFE ENVIRONMENT to discuss just about anything.
This is not about tricks or clever phrases; it is about how to THINK so you speak and interact in a natural style that is not combative. Your style will always honor and respect the other while still pressing to get results.
This ONE SKILL is one that distinguishes between leaders and followers. It is one of the number one traits a company looks for when they promote people. For life is not about what happens to you; it is all about WHAT YOU do ABOUT what happens to you.
|
