Word Triggers

Word Triggers are phrases that can set the other person off because they seem either pushy, domineering, insulting, condescending, or judgmental. Here is just a small sampling of phrases to avoid:

• “Don’t go there”
• “Yea, Yea…”
•  “Whatever”    

• “You need to..”
• “You should…”
• “You have to..”
• “But or However”

Want to know why Word Triggers can set the other person off?  Join us at our public Outcome Focus® Approach to Managing Your Message Seminar. Click on the Seminars tab, Presentation Skills.