Outcome Focus ®
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Tips For Building
Candid Credible Communication

Personal Note From Anne:

Well if you listen to the news it is doom and gloom about the economy. Personally I think this is a time that is rich for those who have the guts to push themselves to bring out all the best that is within them. I think it is a time for DIFFERENTIATION.

The question is, will you stand out or be passed by during these times?

Do you know how to get promoted or how to land your dream job?

I gave myself a challenge this year. That challenge is that, if I believe that people can truly excel during this time, what can I do to help make that happen for you?

Well I looked at Citicorp laying off 20,000 people, Yahoo 7000 people and the list goes on. Immediately I thought of the coaching we do for interviewing that has consistently landed people, not only the job, but has them on the corporate radar as a valuable person to watch and continue to promote. These skills have gotten my clients to get a $30,000 raise and promotion. One woman used the skills to move from being demoted two levels to being promoted every three years for the last nine years. When she asked why they kept promoting her, they told her, "you are the best interviewer we have ever seen. You seem to understand what we need and how you can fit the role."

So, first I checked the market and found out that the vast majority of systems out there are designed for the interviewer, not you the interviewee. HMMM, who has the advantage there? And anything I found for the interviewee was focused on the cover letter and resume, not what you need to do to differentiate you from everyone else.

So this is an opportunity for all of you, but I still had a problem. The coaching we do costs a minimum of $5000 per person. I realize that for many people that can be cost prohibitive. So...

I bit the bullet and packaged $5000 worth of knowledge, wisdom, and secrets I share with executives into the first ever Outcome Focus Interviewing System® for professionals.

We have created a limited amount of them and we expect them to go fast. Especially at the introductory price we are offering.

After all, an outplacement service will charge you $4500 to $7000 to help you find a job. That's a chunk of change. Where can you go to gain an inside track?

The opportunity is now for you to make this year the year you control your destiny!

Bonus Offer:

And for those that order first we will also include 4 Bonus Items:

  1. Differentiation in Interviewing Tele-Seminar : Learn to be an authentic communicator and share your unique talents and skills using the CAST approach.
  2. Negotiating Your Worth Tele-Seminar: Demonstrate your true value that you will bring to the job. One client used these skills to get a $35,000 raise!
  3. On-line Coaching for 30 days: Get it, play with it, practice it and we will be here to support, mentor and coach you - all for no additional cost.
  4. Success Negotiation CD: Learn the secrets to negotiating without games or stress and how to approach negotiating as naturally as having a conversation.

All for just $295 for the Professional version and $395 for the customized Technology Version -- yes the Technology Version is customized to show you how to use these skills to interview strong, specifically in the IT field.

And here's our unconditional guarantee, buy it, play with it for 60 days and if you are not completely happy, just return it.

Order Here: www.interviewingsystem.com

So I hope you are one of the few who is able to get their hands on this package consisting of $5000 worth of knowledge and secrets.

Also in this Outcome Focus® Ezine is a sneak peek at How to Deliver Bad News Without Getting Your Head Chopped Off! May you all go forward and have a great Outcome Focus® Day that is filled with results!

Outcome Focus™ Solution

handHow to Deliver Difficult News to Senior Management

Use as a training tool: Present the situation below to the group and have them brainstorm how they would best handle the situation. Then share the Outcome Focus™ answer and see how it relates or differs from solutions the group found.

Situation:

Anne, I often have to meet with senior management to share the progress of our area. Usually this goes well but there are times where I have to deliver bad news to the senior management team. I find when I do this it generally doesn't go very well. They ask a lot of questions that are difficult for me to answer and I seem to get flustered. So how should I deliver bad news to senior management so it is appropriately accepted and I'm still seen as demonstrating my leadership skills?

Outcome Desired:

You want management to see you as a strong, concrete, and sincere leader. You want to deliver both good and bad news to them so they can make the appropriate decisions.

Other Person's Perspective:

Senior management wants both good and bad news so they can make the best decision to move forward. They want all the facts laid out so they can accurately assess risk, and they want to make sure that the leaders in place think in the same way that senior management does.

How to Handle:

Delivering bad news to senior management doesn't need to be a scary proposition. Senior manager wants to know when things go wrong so they can be practiced in fixing them.

The best way to deliver bad news is to be straightforward. You need to clearly explain to them what went wrong, what you're doing about it (or what options can be taken to deal with it), why it went wrong and lastly, how to prevent it from happening again.

Most people make the mistake of wanting to explain what went wrong, why it went wrong, and then leave the problem in the management's lap.

Management just wants to know that you understand the problem and that you're proactive in dealing with it. What they don't want is to have you whine about the problem.

Make sure before you go in and speak to senior management that you believe they will find you as a more credible leader by being straightforward about the problems being faced. This will allow you to confidently stand before them with both the problem and the solution. It will stop you from defending why the problem exist.

 
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Anne's Outcome Insights:

Quotable Quotes


“Ability may get you to the top, but it takes character to keep you there.

- John Wooden

See Anne’s latest You Tube video
on body language and presentation

 

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Enjoy Anne Warfield's new Blog:

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Outcome Focus™ Guest Column
Lighting your way with new perspectives!

Just Say NO to “YES” Men

On April 17, 1961, a ragtag bunch of Cuban exiles backed by the U.S. tried to invade Cuba at the Bay of Pigs. The invasion was a mess of poor planning and miserable execution. Most of the 1500 were killed or captured, and the U.S. government was forced to pay 53 million dollars for the release of the prisoners. Cuban ties with the Soviets were strengthened, and the stage was set for the Cuban Missile Crisis six months later.

In short, things could hardly have gone worse.

Soon after the invasion, President Kennedy asked, “How could I have been so stupid to let them go ahead?” But he hadn’t been alone in the decision—the vote to go ahead had been unanimous among his senior advisers.

Officially, that is. Turns out several of them had serious doubts in their own minds, but everybody told the President what they thought he wanted to hear. A really bad idea went unchallenged, and the result was a catastrophe.

During the Missile Crisis later that year, Kennedy made a point of encouraging the collision of ideas among his advisers. They argued and disagreed and hashed out options. The result was a peaceful conclusion of a complex crisis.

The message is clear: if disaster is what you’re after, surround yourself with “yes” men. They’ll be good company in the lifeboat.

But the business world is different, you say. You can’t run a business unless you are united behind a single vision. That’s absolutely right in one way—and absolutely wrong in another.

Research by Jeffrey Sonnenfeld at Yale shows that boards of directors that punish dissent and stress unity often wind up in bad business patterns, while corporations with highly contentious boards are the most successful. These are the boards where a wide range of viewpoints will be heard and tough questions asked. All ideas must withstand a withering crossfire of challenge so the bad ones have a chance of being shot down.

Corporations with boards in which conformity was prized and dissent punished include Tyco, WorldCom, and Enron.

So much for “United We Stand,” right?

Well…not exactly. There’s a limit. Once a decision is made, it’s time to drop the differences and band together in pursuit of that shared vision. A great leader is one who insists on the honest, open collision of ideas during the decision process, then makes it clear that everyone must walk out of the meeting united behind the final decision. Too often we stress the unity part and forget that a messy, contentious process makes it MORE likely that we’ll be unifying behind a good idea instead of a stinker.

Skip that crossfire, and you might end up standing in smiling unity behind your decision—and wondering, too late, what that tick, tick, ticking sound is.

Roxanne Emmerich, President of The Emmerich Group Inc, is one of the most applauded business women in the United States. Author of Thank God It’s Monday, she is listed by Sales and Marketing Management magazine as one of the 12 most requested speakers in the nation for her unparalleled ability to create immediate, profound, and sustainable transformations for her clients.

For more information please visit www.EmmerichFinancial.com or call 1-800-236-5885.
We welcome your comments @ www.QuestionsAndAnswers@EmmerichGroup.com

The Emmerich Group, Inc. - marketing@emmerichgroup.com
Phone: 1-800-236-5885 or 952-820-0360 - Fax: 952-893-0502
8500 Normandale Lake Blvd, Suite 180 - Minneapolis, MN 55437 USA

© Copyright MM-MMVIII The Emmerich Group, Inc. All Rights Reserved.


About Anne and IMP
Anne Warfield, CSP*
President
Impression Management Professionals
15768 Venture Lane
Minneapolis, MN 55344
952-921-9421
952-921-9420 Fax

Email to: ezine@imp.us.com

Visit us at: http://www.impressionmanagement.com

"A true leader is not one you look up to because they are the best. A true leader is one that draws the best out in you." Anne Warfield

*CSP- Certified Speaking Professional; a designation held by only 7% of all speakers nationwide

Member of the National Speakers Association

Special Note:
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Client Testimonials

I used to have 300 sales people giving 300 different sales presentation messages. I now have 300 people delivering a consistent message in their own authentic style.

-Brad Boyer,
American Woodmark

If you had ever told me a group could transform so much after just two-days I never would have believed it. The power of sustaining it afterwards with your long-term coaching/HOT sessions has caused everyone to constantly apply this way of thinking. Our discussions, meetings, and trust have gone to such a higher level. As a Vice President that makes my job so much easier. We no longer avoid the elephant in the room!

-Tricia Dege,
HealthPartners

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