Ezine Arcive
Outcome Focus Ezine Report
The Award-Winning Monthly Resource for Professionals
Vol. 22 - July 17, 2001
Publisher: Anne Warfield
(mailto:info@impressionmanagement.com)
888-imp-9421 or 952-921-9421
**(AOL users just copy the email address--not the
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By subscription only!
Welcome! To use this as a training tool: Present
the situation to the group and have them brainstorm
how they would best handle the situation. Then share
the Outcome Focus answer and see how it relates or
differs from solutions the group found.
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IN THIS ISSUE
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1) What's In The News
2) Outcome Focus Situation/Solution
3) Anne's Aha
4) What To Watch For Next Time
5) Resources To Learn More
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1. What's In The News
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What Anne is being featured in
Out in June issues:
SAM Magazine - Exceeding sales goals
Coming up in July/August issues:
Employment Review - Delegating work more effectively
Electronic Business - How to deal with troublemakers
SAM Magazine - Keeping creative people motivated
Wherever possible, we will try to provide you with
direct links to these articles as well!
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2. Here's This Months Outcome Focus Situation/Solution
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How to Deal Effectively With a Power Struggle Between
my Boss and Me
SITUATION: Dear Anne, My boss and I are the same age,
have the same education and the same personality yet we
seem to clash. I feel like there is a constant power
struggle between him and me. I can't seem to move him
off dead center and when I offer ideas he rejects them.
What can I do to create more balance?
OUTCOME DESIRED: You want to have more balance between
your boss and you. You want to be taken seriously and
have your ideas and input listened to. You want the
department to run as smoothly as possible.
HOW TO HANDLE: Ah, this is a tricky one. What is
interesting to note is that you pointed out that you
and your boss shared the same credentials. My guess
is that you somewhat feel you could have had his job
just as easily. Believe it or not, that can come through
in your body language and he can be reacting to that. It
can also be that he sees that as well and feels threatened.
To make sure that you are not coming off as challenging
him or being too strong, watch the following:
1. Is my body language domineering when I talk with him?
Feet apart, hands on hips or door way, arms crossed
2. Do I present my ideas and thoughts as though I would
assume he would go along with them? If I do I may be
making him defensive
BEST PHRASED: Remember no matter what your "skills" are
compared to him, the company did choose him to be the boss
and you need to respect that. So.
Go in to his office and first ask when you can 15 minutes
to briefly chat with him. When those 15 minutes comes, say,
"Tom, I really want to do what I can to contribute to our
department. I realize that both of us really want the
department to run smoothly as well. Right now it seems
that when I present ideas or thoughts we tend to struggle
through it. Can you share with me what I can do to make
it easier for you and I to chat about my ideas and thoughts
without the struggle? I really want to do the best I can
for you.
Then sit back and let him chat. Your body language, voice
intonation and word choices may currently be more aggressive
than you mean them to be. Try to take in the information,
do not be defensive and try to implement some of the changes
he asks for.
************** Want To Perfect Your Skills? *************
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$6 in savings).
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3. Anne's "Aha"
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"The greatest thing in this world is not so much where
you stand as in what direction you are moving." Goethe
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4. NEXT TIME:
How to Get Employees to Be More Accountable
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5. I Want More Resources So I Can Perfect My Skills
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About Anne And IMP
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Anne Warfield, CSP*
President
Impression Management Professionals
7200 France Avenue South, Suite 224
Minneapolis, MN 55435
952-921-9421
888-imp-9421
952-921-9420 Fax
Email: mailto:info@impressionmanagement.com **
Check us out at: http://www.impressionmanagement.com
"A true leader is not one you look up to because
they are the best. A true leader is one that draws
the best out in you." Anne Warfield
*CSP- Certified Speaking Professional; a designation
held by only 7% of all speakers nationwide
Member of the National Speakers Association
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I used to have 300 sales people giving 300 different sales presentation messages. I now have 300 people delivering a consistent message in their own authentic style.
-Brad Boyer,
American Woodmark
If you had ever told me a group could transform so much after just two-days I never would have believed it. The power of sustaining it afterwards with your long-term coaching/HOT sessions has caused everyone to constantly apply this way of thinking. Our discussions, meetings, and trust have gone to such a higher level. As a Vice President that makes my job so much easier. We no longer avoid the elephant in the room!
-Tricia Dege,
HealthPartners
