Posts Tagged ‘Corporate Leadership Training’

When The Right Thing Is Said At The Wrong Time

Friday, July 19th, 2013

presentation skillsI love the saying “the outcome of a rain dance is completely dependent on the timing”. Meaning that you will get rain if you time your rain dance with when it is suppose to rain.

Getting results to a tough message is much like a rain dance–the results are very dependent on the timing. Most people will accept feedback if it is accompanied by the following: 1. Trust in you, 2. Faith that you are giving an unbiased fair version and 3. Believe that you have their best interest at heart.

To get the best results you need to have all three factors so the listener will suspend their doubt an truly take in the message you are saying. If you only have two of the three, the listener will weigh what you are saying but may not take it to heart and make changes.

This is why you could have a best friend and a co-worker you don’t like tell you the same thing about you and one you believe while the other you feel is being spiteful.

As a leader you are constantly being asked to give feedback to those that work under you. Make sure, like the rain dance, that you have good timing so the feedback can be taken in the context it should be.

Need to know what to say? Share a situation in the comments and I will offer some ideas on how to handle it as well as other readers will offer insights.

Impression Management Professionals


Team’s Productivity – Stopping Negative Talk In Your Team

Thursday, July 18th, 2013

Presentation SkillsI have watched one negative person bring a team’s productivity down 90%! I know that sounds dramatic but this person’s negativity actually dropped sales in one division from $100 million down to $10 million within 2 years!!

Think of negative talk as a virus that can kill all productivity. Here are some things as a leader you can do to stop negative talk:

1. Ask the negative person ONLY questions that can be answered positively. I find most negative people actually want two things- one is to connect with others. In their mind the negative talk is just conversation and they don’t even see it as negative. As you ask them questions that can only be answered positively, they begin to build new brain pathways to “conversation”.

2. Call them out on the negative chatter so they need to be accountable. For example saying, “If you want to be seen as proactive, how does saying_______ align with that?” Begin to educate them on how they are coming off. Notice I started with a positive assumption which was that they want to be seen as proactive.

3. Play the Devil’s Advocate. When they bring up a negative point, ask them to turn it around and see it from another perspective.

4. Give them responsibility that allows them to be visible to others in a POSITIVE way. The second thing most negative chatter people are craving is POWER. They want to be viewed as knowing things and seen as informative. They feel that sharing the negative view gives them power. You just need to feed that need for power in a positive way and show them how to get it without being negative.

The worst thing you can do with negative chatter is to allow it to continue. This reinforces to your team that negative chatter is acceptable and even rewarded. Make sure you stop it today!

Join us for our September session on Managing Your Message to see exactly how to say things right the first time even in high pressure situations.

Share how you have effectively stopped negative chatter in your department or a situation you would like to know how to turn around.

Impression Management Professionals – 952-921-9421 – Minneapolis, MN


What Mashables Can Teach You About Communication?

Monday, July 15th, 2013

pete cashmoreWhat can you, as an executive, learn about communicating from a 27 year old? Pete Cashmore at age 19 started Mashable, a tech blog. It grew in one year to 2 million followers.

So what does he do that you can learn from in order to make your communication as an executive more profound?

1. Visuals stay, words just play. Pete started studying his reader’s behavior and found they were more eight times more likely to share an image than they were a link. So he had his team design a more responsive system that is based more on images.

ASK YOURSELF- what do you do when you speak to create visuals? Is your mission/vision statement one that can be defined by a picture or is it just a bunch of words?

2. Stay focus, play loose. Pete is constantly watching the shifting landscape and then adopting his company to fit his client’s lifestyle. He is focused on his goal but allows his clients to help shape the delivery.

ASK YOURSELF- Do you have precision in what you need to execute on but do you have flexibility in how your team executes?

3. Execute Thoughtful Disruption. Pete realizes he can’t rest on his laurels so he is constantly looking for new ways to disrupt thought and generate new ways of doing things. He switched his sight to be one where as people click on links and share that news story starts to move to the top. He is essentially letting the clients manage the site.

ASK YOURSELF- Who has control? Do you put your client’s in the driver seat?

John Maxwell said, “people do what they see.” In other words, your team will perform in accordance with what they see from you. So you are being a Pete and creating the world you want for your team?

Bonus for you! Get your no-cost strategic leadership report at  – Written for you by Anne Warfield, Impression Management Professionals in Minneapolis, MN – IMP is a strategic leadership development provider with focus on executive presentation skills, negotiation skills and train the trainer programs.

Leadership Skills – What Do Your Priorities Say About You?

Wednesday, June 26th, 2013

leadership skills

Write down what is your number 1 priority in your life and your number 1 priority at work?

Seriously, take a moment to write it down as it becomes fixed in your brain then.

Now look at what you wrote down and reflect on what you do on a day to day basis. Are you living your priorities?

LeAnn Thieman said, “your priorities aren’t what you state them to be; they’re how you’re spending your time. Look at your daily and monthly schedules. Are you living your priorities?”

So I took time to take stock on what I say my priorities are and what my actions say they are…and sadly they weren’t correlating at this time! I found that I would say family was a priority but then I have been coming home from work, making dinner and just collapsing with a book or watching TV.  I said clients were a priority but I wasn’t just calling them up to chat and see how they lives were. I was calling them for focused business discussions.

So I am going to commit to doing more playing with my family-biking, golfing and cooking together. Maybe plan some more camping trips. With clients I am going to call and just chat and reconnect as I always love hearing what is going on with their lives.

TAKE ACTION: So take a moment to look at your priorities. Are your actions supporting what you say or making a mockery of your priorities?

Get a no-cost strategic leadership report at

Leadership Skills Tip: Are You A High Perceptive?

Monday, June 17th, 2013

Executive Presentation Skills

As leaders you are constantly faced with being “on” for your team. Your brain literally needs to be charged continuously.

Leadership Skills Tip:

People who are highly strategic tend to also be high perceptive people. High perceptive people notice nuances that others miss- body language and emotional cues from others. According to Paul ORadde about 15-20% of all people are High Perceptives. This high perception often causes them to need down time or quiet time.

For me this High Perception means that I need to close my office every day and take down time by listening to music, reading a book or just closing my eyes. Without that down time i become crabby and irritable. Literally my brain goes on overload.

TAKE ACTION: So if you know you are a High Perceptive be sure to build time in your day to relax and shut your brain down so you can power up when you need it.

Strategic leadership training, executive presence seminars and train the trainer programs will help you grow as a critical thinker.

IMP is located in Minneapolis, MN  952-921-9421

Get a no-cost Strategic Leadership Report at and learn more about Impression Management Professionals, a strategic leadership training organization headquartered in Minneapolis, MN   952-921-9421  – See more at: