Posts Tagged ‘corporate training’

Many sales people get caught up in the paradigm of…

Friday, January 13th, 2012

Many sales people get caught up in the paradigm of “This is who we are, this is what we do, and this is how we can help you” even before they understand their prospect and his needs.

Try approaching your meeting from the client’s point of view.  What day and time works best for them.  What are their needs and concerns.  Listen carefully, and you will be able to gather the information you’ll need for your scheduled “closing” meeting.

Morning seems to be the very best time, and Friday is the best day. Your prospect is ready to take action and produce results. Therefore, they will be more likely to want to take action and sign the deal.  On Fridays people want to get things off their plate, so they are more likely to make a decision and not ponder over the weekend. So, make sure you have laid all of the ground work before your “closing” meeting.

Stop and ask yourself, What questions do I need to ask of Mr./Ms. Prospect first?”  “What research should I do before I set the meeting time and day?” Once you get comfortable with being the person who asks lots of probing questions, you can focus on your closing strategies.

When closing a deal, do not use the standard watered‐down phrases of ʺSo what do you think?ʺ or ʺSo how do you feel about that?ʺ Instead, make sure you have set up in advance what the goal of your time together is. That way you can refer to the agreed upon goal in your closing. For example, “John, if we are able to help you develop stronger leaders, would you be able to sign on that today; or who else would we need to have involved?”   If you do not have all the dealmakers at the table, it is best to suspend the conversation until you do.

For more Hot Tips visit www.impressionmanagement.com

 

How To Change a “I Screwed Up” in to a “Step Up” For Your Career

Wednesday, December 21st, 2011

It’s always helpful to learn from your mistakes because then your mistakes seem worthwhile. – Garry Marshall

Join Us For The  OUTCOME THINKING® WEBINAR SERIES

How To Change a “I Screwed Up” in to a “Step Up” For Your Career

January 19,  2012 1:00 CST ( Limited Space)

 

Have you ever put your foot in your mouth? Have you made a major misstep and not know how  to fix it?  Have you ever wondered how to go from being on the “watch out” list to being on the “must watch” list?

Let’s face it, we have all had some time in our career where we have botched a client project, mishandled a relationship, or made a mistake that has cost us in some way.  The point of this webinar will be to show you how to NOT ONLY get back in good graces but how to UTILIZE your mistake to launch your career forward.

You will learn:

  • The three mistakes most people make that COMPOUND the problem
  • How to have the tough discussion
  • How to move your boss from looking for your next mistake to looking for how to promote you

A screw up can often be the launch pad for a Step UP in your career if you just know what to say and how to say it.

 Join us for this fresh and exciting new webinar:

 

 

 

PS: Feel free to pass this invitation on to your family and friends for this one-of-a-kind-webinar experience.

Space is limited.

Reserve your webinar seat now at:

https://www2.gotomeeting.com/register/705582730

Can’t make the date?

Still register so you can get access to the recording after the event.
For those who don’t register, the recording will be available for purchase.

How to deal with a person that says one thing to your face and another behind your back? Or the person that says yes but then runs when things get tough

Friday, December 9th, 2011

First, get rid of the idea that the other person is doing this to attack you. Most likely it has nothing to do with you, but instead is driven by their own fear. So instead, try to think about what they might be so scared of losing that they would fight to protect it.

Apply Outcome Thinking® and try to think about the situation from the other person’s perspective. Why may they not feel safe telling you up front what they’re really thinking? Your job is to make it a safe environment for them to share their thoughts with you.

If the person is a Connector, this means you need to reassure them that you would like to hear their true thoughts even if they feel they are ones you might not want to hear right now. It also means you cannot blow up or get angry on the spot. Either of those reactions will immediately shut a Connector down.

If the person is actually being devious (and you would know this because what they are saying behind your back is malicious), you need to address them with what you heard. Make sure that you do it in a straightforward manner, sticking only with the facts, and that you do not jeopardize anyone that confided in you.

The discussion may go something like this: Jane, when you and I met on Friday, we agreed that all account information would be put into the database. I am now hearing that you feel that putting that information in is ridiculous and that you have no intention of doing it. I wanted to talk directly with you so we could sort this out and make sure that we are in agreement. Jane, I will always do you the courtesy of speaking directly to you, and I expect the same from you. So let’s talk this through.” At that point keep your mouth shut and let the other person talk so you can find out the reasoning behind what they are saying. By adding the line that you will “always give the courtesy of speaking directly” with Jane, and that you expect the same in return, it lets her know you will not tolerate her going behind your back.

Register to watch the Strategic Presentation Video Series, it’s free…

What Is The Best Time And Technique For Closing A Deal?

Wednesday, October 5th, 2011

Morning seems to be the very best time, and Friday is the best day.

In the morning, your audience is ready to take action and produce results. Therefore, they will be more likely to want to take action and sign the deal. On Fridays people want to get things off their plate, so they are more likely to make a decision and not ponder over the weekend.

When closing a deal, do not use the standard watered-down phrases of “So what you think?” or “So how do you feel about that?”

Instead, make sure you have set up in advance what the goal of your time together is. That way you can refer to the agreed-upon goal in your closing. For example, “John, if we are able to help you develop stronger leaders, would you be able to sign on that today; or who else would we need to have involved?”

If you do not have all the dealmakers at the table, it is best to suspend the conversation until you do.

Get your no-cost special sales report now!

Back To School Lessons

Thursday, September 8th, 2011

Back to School Lessons 

Watch Anne Warfield as she shares how Back To School Lessons will help you as a strategic leader.

www.impressionmanagement.com

 

Strengthen Trust and Dynamics Between Top Management

Friday, August 26th, 2011

Is trust given or earned?

The number one answer I get is that trust is earned. The problem with that is it means you’re always judging whether that person has earned the right to be trusted. I believe trust must be given, and then we need to validate that the trust level was appropriate.

In top management, trust is often broken by departments receiving favoritism, by judgment of statements, by turf protecting, and by people not being able to have credible and candid discussions.

In order to rebuild the trust you need to be able to create a safe environment for people to have candid discussions.

Learn more about how to build trust when sharing your message with IMP’s Presentation Skills Seminars.

Presentation Skills: How can I create a “modular” presentation that can be built upon?

Monday, August 8th, 2011

Presentation Skills The Outcome Focus® Approach teaches you a 4 step presentation skills process to ensure you always communicate so people can take action. For a modular presentation this becomes critical.

You need to always be aware of what you are sharing and why it’s important to your audience.

Make sure as you create modules that you put them in an order that is logical for your audience. This often means the information will change order from what you first put down.

As you combine modules make sure you transition smoothly from one area to the next so it makes sense for your audience.

You might say, “Next we will cover,” “Moving to” or “Let’s go to” as possible transitions.

TAKE ACTION: Here are some great, how to books for effective presentations, find out more…